Have any questions?

Getting started is simple: just sign up on the platform and reach out to our customer support manager for a quick demo of how everything works. We’ll guide you through onboarding and have you set up within one day.

Yes, our solutions are compatible with all major payment providers, including Stripe, PayPal, Braintree, and many others.

Yes, we help prevent chargebacks and reduce fraud for transactions made with all major card brands, including VISA, MasterCard, AMEX, and Discover.

Merchanto is the official partner of Mastercard and Visa solutions. We are PCI DSS compliant.

Yes, we prevent chargebacks worldwide — everywhere Visa and Mastercard are present.

Yes, we prevent chargebacks and reduce fraud for any business type and all MCC codes.

You simply need to provide your merchant account details (BIN/CAID, billing descriptors), and we will start the integration. You do not need to give us access to your merchant account.

Yes, we can protect your PayPal account from chargebacks with our solutions.

Prevent deflects disputes without the need for a refund by sending detailed transaction data to issuers through Visa Order Insight (Compelling Evidence 3.0) and Mastercard Consumer Clarity before they become chargebacks. Resolve handles cases that go further, using Visa CDRN, RDR, and Mastercard Alerts to settle disputes early and avoid chargebacks.

Yes, we can easily set up automated transaction search, refunds, and subscription cancellations for Stripe and other popular PSPs.

Yes, we provide a fully functional, developer-friendly API that allows seamless interaction with our system. Our support team will help you during the setup.

Yes, we can set up custom rules for different types of chargeback alerts based on transaction amount, age, currency, issuer, and more—upon your request.

VAMP (Visa Acquirer Monitoring Program) and ECP (Mastercard Excessive Chargeback Program) are monitoring programs for merchants with high dispute or fraud ratios. Compliance is required to avoid penalties, additional fees, and potential processing restrictions. Merchanto helps you reduce dispute and fraud ratios so you stay below the thresholds and remain fully compliant.

Yes. With modern solutions such as Visa Order Insight (Compelling Evidence 3.0) and Mastercard Consumer Clarity, your fraud ratio will decrease and remain within acceptable limits, helping you avoid VAMP and ECP and keep your merchant account in good standing.

We offer flexible payment terms and personalized pricing. You can pay by credit card, wire transfer, or cryptocurrency, with both pre-payment and post-payment options available.

Yes. Our credit policy applies to non-found or failed alerts. You also don’t pay for duplicated alerts received from the same tool.

Of course! We are open to partnerships and collaborations with businesses in related industries to create synergy, expand value, and bring more benefits to our clients.