Stop chargebacks and
reduce fraud for your business

We help businesses automatically prevent chargebacks and fraud, secure merchant accounts, and recover funds.

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Visa Acquirer Monitoring Program (VAMP)

In good standing

Mastercard Monitoring Program

In good standing

Dispute activity

230

Dispute rate

0.22%

Merchanto

Dispute activity

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How Merchanto works

Merchanto serves as a trusted intermediary between card issuers and acquirers, delivering proactive chargeback and fraud notification services to merchants.

Customer
Issuer
Logo Logo
Acquirer
PSP

01

Customer disputes a payment

02

Merchanto receives an alert

03

Provide information

04

Chargeback avoided

Brands

Compatible with all
major payment providers

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And more...

Benefits

Why use Merchanto

Our solution helps you protect your merchant account and ensure your business runs smoothly and seamlessly.

Category Without Merchanto
Acquirers/PSPs
Stable PSP & acquirer relations
Accounts blocked, funds frozen
Monitoring Programs
Minimal monitoring risk
Listed in VAMP/EMP, penalties
Acceptance Rate
Higher AR, stronger trust
Lower AR, poor reputation
Refunds
Refunds only when needed
Excessive refunds, revenue loss
Customer Satisfaction
High customer satisfaction
Many customer complaints
Business Reputation
Trusted & compliant operations
Unregulated billing practices

Official partners

Official Visa and Mastercard partners

Complete prevention stack

All modern tools to prevent chargebacks and fraud – VISA RDR, CDRN, Order Insight (CE 3.0), MasterCard Alerts, and Consumer Clarity.

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Features

Full-Cycle Automated Chargeback & Fraud Management

All-in-one AI-driven platform to prevent disputes, recover revenue, and automate refunds with seamless Stripe integration.

Prevent

Stop disputes before they even begin.

Stripe Automation

Automated refunds, subscription management,
and dispute handling directly in Stripe.

API Integration

Integrate via API to customize
and control your chargeback workflow.

Recover

Boost your dispute win rate
and recover lost revenue.

Resolve

Handle and resolve chargebacks
automatically with an intelligent,
rule-based engine.

Dispute protection

Dispute Monitoring Programs

Keep your merchant account secure and your business thriving.

Alert

Acquirer noticed a potential risk

Critical

Last call before account suspension

OCT
0.74%

55

disputes

NOV
1.15%

98

disputes

DEC
1.89%

146

disputes

JAN
2.35%

184

disputes

FEB
0.11%

2

disputes

MAR
0.09%

1

dispute

Warning

Chargeback and fraud ratio starting to grow

Critical

Account under strict supervision

Merchanto Activated

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Testimonials

Success Stories
from Our Customers

We’ve been really happy with Merchanto so far. It’s made managing disputes so much easier for our team — the automated process saves a ton of time and takes the stress out of handling chargebacks. Since using it, we’ve seen our dispute rate stay consistently low, which has been a huge relief. Overall, it’s a great platform that delivers exactly what it promises. Highly recommend!

Dawn Morados

Operations Manager

Syllaby.io

The Merchanto platform is very easy and effective to navigate. The team is extremely responsive to any questions we have.

Cindy Olberding

Accounting Department

Hormone Health Advantage

As a partner, Merchanto consistently demonstrates exceptional professionalism and commitment to excellence. Their service quality is outstanding, and their level of communication and responsiveness is truly top-tier.

We value our cooperation and are glad to collaborate with a team that delivers reliability, expertise, and a proactive approach in every aspect of our partnership. Working with Merchanto has been smooth, efficient, and highly productive, and we look forward to further strengthening our cooperation.

Highly recommended as a trusted and reliable partner.

Lidiia Pysanko

Head of Risks and Monitoring

Akurateco

Fast and easy integration, a professional team that handles any issues quickly and efficiently. Great service for keeping risk metrics under control!

Aliaksei Horbel

Co-Founder

Peech

We’re really happy working with Merchanto. They helped us reduce our chargeback rate to almost zero and took away the stress of payment-system blocks. The team is super responsive and attentive: they always check in, help track payments, and make sure we’re fully protected.

Kate Iakubchik

CPO

Savvy App

We’ve been working with Merchanto for a year now, and the experience has been excellent. From day one, everything has run smoothly — their system is fast, precise, and fully automated. It saves us a lot of time and effort, letting us focus on our business instead of constantly dealing with chargebacks and manual checks.

Their tools work exactly as promised, and the integration process was quick and hassle-free. The dashboard is clean and easy to use, and the automation handles everything in the background. We’ve had zero issues so far, and their team has always been responsive and professional whenever we had questions. It’s a reliable, well-built solution that truly delivers. Highly recommended!

Ivan Starodubtsev

Сo-Founder

BBP LABS LTD

We’ve been really happy with Merchanto so far. It’s made managing disputes so much easier for our team — the automated process saves a ton of time and takes the stress out of handling chargebacks. Since using it, we’ve seen our dispute rate stay consistently low, which has been a huge relief. Overall, it’s a great platform that delivers exactly what it promises. Highly recommend!

Dawn Morados

Operations Manager

Syllaby.io

The Merchanto platform is very easy and effective to navigate. The team is extremely responsive to any questions we have.

Cindy Olberding

Accounting Department

Hormone Health Advantage

As a partner, Merchanto consistently demonstrates exceptional professionalism and commitment to excellence. Their service quality is outstanding, and their level of communication and responsiveness is truly top-tier.

We value our cooperation and are glad to collaborate with a team that delivers reliability, expertise, and a proactive approach in every aspect of our partnership. Working with Merchanto has been smooth, efficient, and highly productive, and we look forward to further strengthening our cooperation.

Highly recommended as a trusted and reliable partner.

Lidiia Pysanko

Head of Risks and Monitoring

Akurateco

Fast and easy integration, a professional team that handles any issues quickly and efficiently. Great service for keeping risk metrics under control!

Aliaksei Horbel

Co-Founder

Peech

We’re really happy working with Merchanto. They helped us reduce our chargeback rate to almost zero and took away the stress of payment-system blocks. The team is super responsive and attentive: they always check in, help track payments, and make sure we’re fully protected.

Kate Iakubchik

CPO

Savvy App

We’ve been working with Merchanto for a year now, and the experience has been excellent. From day one, everything has run smoothly — their system is fast, precise, and fully automated. It saves us a lot of time and effort, letting us focus on our business instead of constantly dealing with chargebacks and manual checks.

Their tools work exactly as promised, and the integration process was quick and hassle-free. The dashboard is clean and easy to use, and the automation handles everything in the background. We’ve had zero issues so far, and their team has always been responsive and professional whenever we had questions. It’s a reliable, well-built solution that truly delivers. Highly recommended!

Ivan Starodubtsev

Сo-Founder

BBP LABS LTD

FAQ

Frequently Asked Questions

Getting started is simple: just sign up on the platform and reach out to our customer support manager for a quick demo of how everything works. We’ll guide you through onboarding and have you set up within one day.

Yes, our solutions are compatible with all major payment providers, including Stripe, PayPal, Braintree, and many others.

Yes, we help prevent chargebacks and reduce fraud for transactions made with all major card brands, including VISA, MasterCard, AMEX, and Discover.

We offer flexible payment terms and personalized pricing. You can pay by credit card, wire transfer, or cryptocurrency, with both pre-payment and post-payment options available.

Advantages

Why choose us?
See the difference!

Key advantages of Merchanto

Other services

Description

  • Limited regional coverage
  • Manual dispute handling
  • Limited PSP support
  • No PayPal support
  • Partial card coverage
  • Complicated contracts
  • Fixed prepayment pricing model
  • Unofficial integrations
  • Outdated tools
  • 5–10 days response
  • High prices, additional monthly fees
Best option

Merchanto

Description

  • Global coverage across all regions
  • Fully automated process
  • Compatible with all major payment processors
  • PayPal chargeback prevention
  • Full coverage of all card brands
  • Easy, fast, no-fee cancel
  • Flexible payment options
  • Official Visa & Mastercard partners
  • All modern chargeback & fraud solutions
  • Under 24 hours support
  • Lowest price, no additional fees

Ready to start?
Let’s launch the chargeback protection!

Trust the professionals to protect your business from disputes and fraud.

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